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Third‐order change in organizations refers to attempts to help organizational members to transcend their shared schemata. It has not previously been explored in depth. Uses mystical experience as a model of how the third‐order change process may occur. Discusses several characteristics of mystical experience, focusing in particular on the central characteristic of transconceptual understanding. Presents an example of Teresa of Avila, a Spanish woman from the sixteenth century whose mystical life was reflected in her organizing activities. Suggests how mystical experience can inform understanding of the third‐order organizational change process and presents a preliminary model of ways in which the third‐order change capacity might be developed.

We explore how scholarly understandings of and the practice of organizational transformation have evolved since Bartunek and Louis’s (1988) Research in Organizational Change and Development chapter. While Bartunek and Louis hoped to see strategy scholarship and OD approaches to transformation inform each other, strategy literature has drifted away from transformation toward more continuous change. OD practice has focused on the implementation of its own versions of transformation through Large Group Interventions, Appreciative Inquiry, the new dialogic OD, and Theory U. Based on a discussion of Theory U, we call attention to the importance of individuals as an important source of new ideas in understanding and practicing large-scale change.

Some of Lou Pondy′s closest colleagues were invited to submit letters and articles, as a starting point for this special issue. Many letters were received from leading scholars at some of the most respected institutions in the world, capturing Lou′s human qualities and his unique analytic style. A selection of these letters are included here.

This article introduces the contributions made by a leading management scholar (Lou Pondy) and discusses ways he responded as a mentor to the questionings of his many students.

As a result of the recent changes in world politics, especially in Eastern Europe (and between the United States and the Soviet Union), there has been a re‐evaluation of the United States military forces. There is a movement to develop a variety of ways to trim the numbers of those in the active duty military. At the same time, there is a recognised need to offer assistance to those departing the military and to enable them to make a smooth transition into the civilian world of work. Although the research reported here was conducted over two years ago and focused on those retiring from the military, the issues raised may be more relevant today.

This study explores the relationship between age and job satisfaction among Kuwaiti women employees in the Kuwaiti public government sector. The analysis is focused on the responses of the female employees to their own jobs as indicated by their level of job satisfaction. This study differs from previous investigations of job satisfaction in two principle ways: in dealing with the public sector (rather than the more common private in studies of the Middle East), in taking into account demographic variable such as age. The major findings of this research indicate that a much broader approach towards increasing satisfaction than focusing on the job itself is required.

The inconsistency between the appearance of incoherence and chaos in the US policymaking process bringing about a historic record of legislative achievements in the 1960s and 1970s, on the one hand, and the emergence of hierarchical order bringing about a prolonged period of legislative impotence in the early 2000s, on the other hand, has led legislative scholars to revisit strongly held prior beliefs about legislative organization. Similar reevaluations of the garbage can model that emphasize the potential for conflict-ridden and chaotic organizations to be adaptively rational are ongoing in organizational theory. This paper adapts recent research on organizational design to explore the conditions under which decentralized, chaotic decision making facilitates more desirable legislative outcomes than centralized decision making controlled by a benevolent dictator. The author demonstrates that normative claims about legislative organization – much like normative claims about organizational design – should vary depending on the task environment faced by the legislature. In the face of rugged uncertainty in the mapping from policies to outcomes, decentralized decision making among modestly polarized legislators with fluid participation in decisions facilitates a functional mix of exploitative and exploratory search.

In a country that has experienced over 15 years of politically driven change, the New Zealand Police Service (NZP) is now in the midst of an ambitious change programme called Policing 2000 (P2). Challenging traditional policing assumptions, P2 is a total quality management (TQM) approach that seeks alignment with an increasingly service orientated public by utilising state‐of‐the‐art technology and strategic management practices more akin to the private sector. Reports on an exploratory case study that investigated individual anticipatory reactions to organisational change. The findings provide insights into the factors necessary for the implementation of a discontinuous change programme; namely alignment of vision, culture and implementation.